Date of last update: 17 November 2011
Thank you for your interest in our company and our products and services. We also want you to feel that your personal data will be safe when you visit our websites. We take data protection very seriously when it comes to your personal data. Our data protection policies are compliant with the German Data Protection Act (BDSG) and the German Telemedia Act (TMG). Although we carefully check external links to third-party content, we accept no liability for them.
Personal data represents data containing information about your identity. This includes e.g. information about your name, address, telephone number and e-mail address. You do not have to share your personal data in order to use our website. However, in some cases we will need your name and address (and possibly other information) in order to provide the requested services.
This applies for example if we need to send you goods you have ordered.
If you do take advantage of our services, we will normally only ask for information needed in order to provide the service(s) in question. We will only process your personal data if we need to do so in order to allow us to deliver a service you have requested and in order to protect our own legitimate business interests.
Use and sharing of personal data
We will use any personal data you provide to deal with your request, process orders or to give you access to certain information and offerings. We will never sell your personal data to third parties or market it in any other way.
Any data you provide online will only be collected, processed and used for the purposes stated to you. Your data will not be passed on to third parties without your required consent.
Any collection of personal data and transfer of data to government institutions or authorities who are entitled to receive such information will take place strictly within the legal framework of the applicable laws and/or to any extent imposed upon us by court decision.
This website uses Google Analytics, an online website analysis service from Google Inc. ("Google"). Google Analytics uses so-called "cookies". These are text files that are saved on your computer and enable the service to analyse the way in which you use our website. The information generated by the cookie about your usage of this website is normally sent to one of Google's server in the USA and saved there. If you have activated IP anonymisation for this website, your IP address will be shortened by Google beforehand within Member States of the European Union or in other countries that are contracting parties to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to one of Google's servers in the USA and shortened there. On behalf of the operator of this website, Google will use this information to analyse your usage of the website, compile reports about website activity and provide other services to the website operator relating to website usage and Internet usage. The IP address transmitted from your browser by Google Analytics will not be linked to other data held by Google. You can prevent cookies from being saved by changing the relevant settings in your browser software; however, we wish to point out that, in this case, you will not necessarily be able to take full advantage of all of the functions of this website. In addition, you can prevent the collection of the data generated by the cookie and relating to your usage of the website (including your IP address) by Google and the processing of this data by Google if you download and install the browser plugin available under the following link: Browser Plugin download.
Non-personal data that is automatically collected
For organisational and technical reasons the following data is stored when users access our website pages: The names of the pages visited, the browser and operating system used, the date and time of the visit, the search machine(s) used, the names of any downloaded files and the user's IP address.
We analyse this technical data anonymously and solely for the purposes of statistical evaluation. This enables us to keep optimising our website and make our online offering even more attractive. This anonymous data is stored separately from your personal information on secure systems. This setup ensures that it is impossible for a link to be established to a particular individual. As a result, your personal data and private information is protected at all times.
When you visit one of our websites, it is possible that we will save information in the form of a cookie on your computer. Cookies are small text files that are sent from a web server to your browser and saved on the hard disk of your computer.
Only the Internet protocol address is saved, and no personal data of the user is stored. This information is used to recognise you automatically the next time you visit our websites, which in turn will make navigation easier for you. Cookies enable us, for example to modify a website to suit your interests or to save your password so that you do not have to re-enter it every time you visit.
Of course, it is also possible to view our websites without cookies. If you would prefer that we do not recognise your computer, you can prevent your computer from saving cookies to the hard drive by changing your browser settings so that cookies are disabled. For more detailed information about how this works, please refer to the instructions provided by your browser manufacturer. However, disabling cookies may prevent you from taking advantage of all of the features available on our website.
We have put in place all the necessary security measures to ensure that any data of yours we process is protected against manipulation, loss, destruction, unauthorised access and unauthorised disclosure. Our security measures are constantly being improved in order to keep pace with technological developments.
Authorised access, changing and deleting personal data
You can view, edit or delete your own data that you have made available for your order to be processed via the Hirschmann Car Communication Replacement Parts Shop by logging into "My Account" with your e-mail address and password. If you forget your password, we can help you to retrieve it. Simply go to the "Password forgotten?" area and enter your e-mail address to request an e-mail with your password.
Please note: never disclose your password to third parties, and always make sure that you log out of your personal account after you have used it. When ordering from our website, always use the available SSL encryption when offered by us.
Changes to our data protection regulations
We reserve the right to change our security and data protection measures whenever necessary in order to keep up with technical developments. Whenever this happens we will also update our data protection information accordingly. It is therefore important that you always check the latest version of our data protection declaration.
Right to information, correction, deletion and blocking of data
If you ask us to do so, we will provide you with information about the personal data saved about you. There is no charge for this service. To request this information, please send us a message using the details below or contact us in person. Similarly, we are also obliged to correct, block or delete any of your data we have saved if you ask us to do so.